The Psychology of Change and

The Change-Hardy Board

A workshop for Senior Leaders and Board Members

Tuesday, November 19, 2019, 3:00pm - 7:30pm

Hilton Garden Inn Hotel, Worcester, MA

Program Description:


CHANGE is a constant in today’s aging services sector. Yet many nonprofit Boards are reluctant to activate change within their ranks and direct it with their leadership.


Do certain Boards accept and/or drive change more easily than others? What are the characteristics of a “Change-Hardy Board?”


Following brief remarks by Keith Robertson, Managing Director at Ziegler, on mounting evidence that Boards must take more risks, business psychologist Dr. Everett Moitoza will lead a deep-dive into how your organization’s Board can open its “mind” and shift how it deals with change.



  • Learn how a combination of cultural assumptions, age, personality and brain chemistry affect a Board’s ability and willingness to effectively govern.

  • Complete and discuss an individualized Board Change-Hardy Inventory.

  • Learn how your organization can approach change with greater openness and leadership.


The presentations will be followed by a networking dinner.



LeadingAge Provider Member: $125 per person

LeadingAge Provider Board Member: $99 per person

Non-Member Provider: $200 per person


CEUs: 2.5 Nursing Home Administrator CEUs will be offered for this program.


**LeadingAge Maine & New Hampshire has submitted this educational offering for approval to the National Continuing Education Review Services (NCERS) of the National Association of Long Term Care Administrators Board (NAB) for 2.5 participant hours. State licensure boards, however, have final authority on the acceptance of individual courses.

About Dr. Everet Moitoza: 

Dr. Moitoza is a business psychologist who has consulted to hundreds of businesses across all industries. His focus is on interpersonal and organizational conflict and change management issues — especially those related to family businesses, partnerships and Boards of Directors. His opinions and solutions regarding business and performance issues are frequently sought and published by the business and news media.


Dr. Moitoza has a doctorate in psychology from Boston University, an MBA from Southern New Hampshire University, a master’s in behavioral sciences from Bridgewater University, and a bachelor’s in music from Berklee College of Music. He has taught graduate-level courses at Harvard, Boston, Northeastern and Lesley Universities. At present, he is conducting research on the experience and management of change in family businesses and partnerships.




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